Dear customer:

Thank you for choosing our Vape products. In order to ensure that you have a high-quality shopping experience, we have specially formulated the following perfect after-sales service policy.

Quality assurance:

Our products have undergone a strict quality inspection process to ensure that every product you receive has excellent performance. If you find any quality problems (non-human factors) within 24 hours after receiving the product, please take videos and photos and contact our customer service team immediately. We will provide you with free replacement or compensation.

Product use guide:

You may be a little confused when using e-cigarettes for the first time. Our customer service team is on call at any time to provide you with detailed product use guides. Whether it is operation methods, cleaning and maintenance, or other problems, just a phone call or a message, we will answer you wholeheartedly.

After-sales contact information:

Customer service phone: +86 166 5553 3392

Email: [email protected]

We are always committed to creating a worry-free shopping journey for you, so that you can enjoy the pleasant experience brought by Vape with confidence. If you have any after-sales needs, please do not hesitate to contact us immediately.